At Tripnow Limited, we ensure efficient and reliable delivery of our travel services. As a premier travel agency and General Sales Agent (GSA) based at 04, Gareeb E Newaz Avenue, Sector 13, Uttara, Dhaka – 1230, Bangladesh, we offer visa processing, air ticket booking, hotel reservations, tour packages, Hajj and Umrah services, and tourism promotion. This Delivery Policy outlines how we deliver confirmations, e-tickets, and travel documents to provide a seamless experience for our customers.
Delivery of Services
- Visa Processing
- Delivery Method: Visa confirmations or e-visas are sent via email to the address provided during booking. Contact us at tripnowvisa@gmail.com or +8801602065017 for inquiries. Physical visa stickers, if required, are coordinated for collection at embassies or our office.
- Delivery Timeframe: Processing times vary by country and embassy (typically 15-30 days). Updates are provided via email or WhatsApp.
- Documentation: Submit valid documents (e.g., passport with 6+ months validity). Delays due to incomplete documentation are not our responsibility.
- Air Ticket Booking
- Delivery Method: E-tickets are emailed within 24-48 hours after payment confirmation. Contact tripnowflight@gmail.com or +881806969451 for flight-related queries.
- Verification: Check ticket details (names, dates, destinations) upon receipt and notify us within 1 hour or the same working day for corrections.
- Third-Party Dependence: Delivery depends on airline processing times, and Tripnow Limited is not liable for airline-related delays.
- Hotel Reservations
- Delivery Method: Hotel booking confirmations or vouchers are emailed within 24-48 hours after payment. Physical vouchers, if needed, can be collected from our office. Contact tripnowlimited@gmail.com or +8801600366417.
- Changes: Modifications are subject to hotel policies and must be requested via email or WhatsApp (https://wa.me/8801600366417).
- Tour Packages
- Delivery Method: Itineraries and booking confirmations are emailed. Physical documents, if required, are available at our office. Reach out at tripnowlimited@gmail.com or +8801600366417.
- Custom Packages: Detailed itineraries for tailored tours are delivered within 72 hours of finalizing the budget and visa copy.
- Hajj and Umrah Services
- Delivery Method: Package confirmations, including visa approvals, e-tickets, and accommodation vouchers, are emailed. Physical documents can be collected from our office or coordinated per Saudi regulations (e.g., via Nusuk platform). Contact tripnowvisa@gmail.com or +8801602065017.
- Timeframe: Delivery depends on Saudi Ministry of Hajj and Umrah processing times. Updates are provided via email or WhatsApp.
- Note: Hajj and Umrah services are subject to regulatory approval and partnerships with licensed Saudi operators.
Delivery Conditions
- Accuracy: Provide accurate contact details during booking to ensure timely delivery. Tripnow Limited is not responsible for delays due to incorrect information.
- Electronic Delivery: Most services are delivered electronically via email or WhatsApp for convenience and speed.
- Physical Collection: Physical documents (e.g., visa stickers, tour vouchers) can be collected from our office at 04, Gareeb E Newaz Avenue, Sector 13, Uttara, Dhaka – 1230, during business hours (9 AM – 5 PM, Sunday-Thursday).
- Third-Party Delays: Delivery times may vary due to third-party providers (e.g., embassies, airlines, hotels). We will notify you of any delays.
- Payment Confirmation: Services are delivered only after full payment, as per our Booking Terms & Conditions.
Contact Us for Delivery Inquiries
For specific inquiries about your service delivery:
Trust Tripnow Limited for fast delivery of visas, e-tickets, and travel documents. Book your travel services in Dhaka at tripnow.com.bd for a hassle-free experience!
